MKT 265 _ 4-2 Blog: Effectively Impacting the Consumer through Digital Media
So, once upon a time, there was a boy who left his stuffed tiger...his best friend, at the Tampa International Airport... Fortunately, there was a hero on shift that day who made sure that tiger was kept safe for when the boy could be reunited with him. Not only that, the tiger got to experience a bit of his own adventure while waiting. Tampa International Airport, through their operations manager, exhibited some of their company culture that day, but also managed to send an inviting message to all their audience: " You are valued here ." From the sounds of it, Tampa regularly attempts to provide their visitors with a positive experience. Anything that will break up the mundane routine when passing through airports is appreciated, but making the experience personal is long lasting. In this case, a child losing their favorite stuffed animal is potentially devastating. The operations manager obviously recognized that, but also kept in mind the imaginations of children. Comb...